Importing from Financial Institutions

nhmartens
nhmartens Quicken Windows Other Member ✭✭

I recently (reluctantly) upgraded to Windows 11. Now, I'm having an issue when attempting to import a QFX file from my bank. I've been successfully doing this for years.

I get a pop-up window that says: "Please wait while Windows configures Quicken". After a few seconds, I get another window: "There are Quicken components currently open and cannot be uninstalled".

Yikes? Did Windows 11 do something to Quicken? Do I have to do something, or, heaven forbid, does the bank have to do something to the QFX file? This window also says to close Quicken and try uninstalling again. Uninstall what? The entire product?

Thanks.

[Edited-Readability]

Comments

  • singerdancer
    singerdancer Quicken Windows 2017 Member

    I am having the same problem but I have Quicken on Windows 10.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    edited December 3

    Hello @singerdancer & @nhmartens,

    Thank you both for reporting the issues you are having.

    What you have described is currently a Known Issue. Our teams are aware, and this has been escalated internally. As stated in the alert, uninstalling and reinstalling the application should resolve the issue.

    To be notified of updates as they become available, you can bookmark the linked alert. To do this, click the bookmark ribbon located in the upper right.

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    If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

    Thank you!

    Quicken Alyssa

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