Nordstrom Card FDP-101 Unable to Connect

wbeier3

Multiple instances of FDP-101 error. I have sent the error report to Quicken. Please advise.

Quicken Anja

Hello @wbeier3,

Thank you for reporting this. The FDP-101 error typically occurs when Quicken is unable to connect to the bank to download transactions, which can sometimes be caused by issues on the bank’s side.

You can review this FDP-101 support article for more context on this error. Often, waiting 24 hours and trying again can resolve it.

If the error persists after 24 hours, the next step is to contact Quicken Support directly so they can investigate further and escalate if necessary.

Thank you!

wbeier3

I received a response from Support, see below. I believe you or your team could have provided this information, saving me time.

"I wanted to let you know that we are currently experiencing issues with this specific financial institution, resulting in the error FDP-101. This matter has already been escalated internally, but unfortunately, we do not have an estimated time for resolution yet. We appreciate your patience and understanding as we work to resolve this."

Quicken Anja

@wbeier3 Thank you for sharing that update, and I’m sorry for the extra time this has caused you.

When you originally posted, the issue was being reported under different error codes. Since then, the alert has been updated as the behavior changed and users began seeing FDP-101 on Mac. It is now tracked under this active Community Alert for Nordstrom Card connectivity.

At this time, the issue is still ongoing and being worked on with the service provider, and unfortunately, there is no ETA.

We appreciate your patience!

micky2010

I am also experiencing this issue. It has been going on for me for the last two weeks. I am using a Mac not windows

Quicken Anja

Hello @micky2010,

Thank you for letting us know you’re experiencing this issue as well. Since you’re on a Mac, I went ahead and updated your profile to reflect this.

Regarding the issue—this is the same ongoing connectivity problem with Nordstrom Card accounts that’s being tracked under the active Community Alert.

The issue is still being worked on, and unfortunately, there is no ETA for resolution at this time. Any updates or new information will be posted directly in the Alert, so I recommend keeping an eye on it for the latest.

We appreciate your patience while the teams continue to investigate and work toward a fix.

wbeier3

It has been 12 days since the last Community Alert. What is the status?

Luna2015

I am having the same problem on my Mac. This has been ongoing since November. Actually there have been issues with the bank since November 2024. The connection problem was finally fixed something in mid 2025 but the payments were downloading as charges and the charges were downloading as payments. I just don't understand why it has taken so long for these issues to be resolved. I contacted Quicken and was told it was the bank's problem and when I contacted the bank I was told it is Quicken's problem. Nobody wants to take responsibility.

I also have a Target credit card (Target uses the same bank - TD). Quicken makes a contact with the bank is not downloading transactions. I can at least clear the transactions manually and reconcile the account. I disconnect the account and reconnected it and the problem still persists.

Quicken Anja

Hello everyone,

Thank you all for continuing to share your experiences and for your patience while this issue is being worked on.

At this time, the teams are still actively investigating the Nordstrom Card connectivity problem. While there is still no confirmed resolution or ETA, we have been asked to gather updated results from users.

Please try connecting again and let us know the outcome, including:

• Whether the account connects successfully
• If it still fails, the exact error code/message received
• If the error has changed from before
• Whether transactions download or not

This feedback is extremely helpful for the teams working on the escalation.

@Luna2015 Regarding the Target Card

https://community.quicken.com/discussion/comment/20531167#Comment_20531167

Target National Bank has been known to hold transaction downloads until the statement closing date before releasing them for download. If possible, please check whether transactions download after your statement closes, or if none download at all even then.

Also, since the Target issue involves a different financial institution and behavior, it would be best to create a separate post specifically for the Target Card connection so we can keep this thread focused on the Nordstrom Card issue and make sure both problems receive proper attention.

Thank you!