Any ideas of why my paychecks would all of a sudden remove all of the attached categories? The line items are now coming up as uncategorized.
Hello @Don32@,
Thank you for posing this question and reporting the issue you are having. No, I am not sure why this would happen.
I do have some follow-up questions for you to help determine what may have caused this issue.
I think we have a couple of options here. You can delete the paycheck and recreate it. Then monitor it to see if the issue returns. And we can also validate your data file, in case there is anything it might uncover and clean up for us.
To do this:
Let us know how it goes!
@Don32@,
Just checking in, we haven't heard back from you in a while.
Do you still need assistance?
Thank you!
Hello again,
Checking in once more before this thread is closed.
Let us know if you still need assistance.
Hello,
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
