Synchrony Savings Adding to Quicken

nchop
nchop Quicken Windows Subscription Member ✭✭
edited December 8 in Download, Add/Update Accounts (Windows)

The Express Web Connect option is missing when adding this account type. Has there been any changes?

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @nchop,

    Thank you for sharing your experience.

    There have not been any changes that I know of. If you are using the Synchrony Savings instance in Quicken, Ezpress Web Connect should be the only option.

    I have some follow-up questions for you.

    • When did this issue start for you?
    • What exactly are you seeing from your end?
    • Did you previously have these accounts connected in Quicken?

    Additionally, screenshots of what you are seeing might be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Looking forward to your response.

    Quicken Alyssa

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  • nchop
    nchop Quicken Windows Subscription Member ✭✭

    Only asks for username and pwd in the Quicken screen and gives a CC-503 error. No "Advanced Options" like other banks. I have other Synchrony Savings accounts that were set up and working fine - just this new one and no longer gives the option for EWC.

  • nchop
    nchop Quicken Windows Subscription Member ✭✭

    Do you know when you are bringing back EWC or EWC+ for Synchrony Savings? The logo for Synchrony Savings is also incorrect so not sure what is going on. But you can no longer add new accounts. No idea how long it has been going on.

  • nchop
    nchop Quicken Windows Subscription Member ✭✭

    Please let me know if you can resolve this. I have two other Synchrony Savings accounts set up with EWC (working fine) but not sure how to connect a new (third) account. There is no option for EWC. It only gives the legacy DC way and always returns the dreaded CC-503 error (like CIT Bank right now).

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