Alerus 401k

frank6
frank6 Quicken Mac Subscription Member ✭✭✭
edited December 9 in All Things Canadian (Mac)

I have a new 401k retirement account with Alerus and can't connect via quicken. There are 3 choices; Alerus, Alerus Business, and Alerus Retirement. All 3 get some sort of error.

Before I go down a rabbit hole does..

  1. Does quicken connect to Alerus currently and successfully ?

Of course I called Alerus and of course they don't know what I am talking about.

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Answers

  • recursor1
    recursor1 Quicken Windows Subscription Member ✭✭✭
    edited December 9

    [Removed - Disruptive]

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @frank6,

    Thank you for reaching out. To confirm which connection (if any) should allow you to get connected, please provide the URL (web address) that you use when logging in directly through the financial institution website.

    Do you recall what error message/code you encountered when attempting to connect using the Alerus Retirement connection option? If possible, please provide a screenshot of the error you encountered (with any personal information redacted). If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.     

    I look forward to your response!

    Quicken Kristina

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  • frank6
    frank6 Quicken Mac Subscription Member ✭✭✭

    url:

    https://login.alerus.com

    Screenshot 2025-12-10 at 4.53.22 AM.png

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