Bank sync downloads pending transaction balance instead of only cleared transaction balance

JKQUESTIONS

It downloads the cleared transactions, but the downloaded balance includes uncleared transactions. This started happening in Dec 2025. Please fix.

[Edited - Readability]

Quicken Kristina

Hello @JKQUESTIONS,

Thank you for letting us know you're seeing this issue. Which financial institution is this happening with?

If this is happening with Bank of America, it's a known issue. Please see this Community Alert for more information:

https://community.quicken.com/discussion/7968794/updated-12-9-25-bank-of-america-reconcile-balance-includes-pending-transactions

I look forward to your reply!

Speezer22

Why is this resolution taking so long? It's been weeks. Is Bank of America just blowing you guys off?? This is getttng ridiculous.