Odd Memorized payee list

acs2
acs2 Quicken Windows Subscription Member ✭✭✭
edited December 14 in Errors and Troubleshooting (Windows)

Recently, I've been seeing odd listings in my memorized payee list such as

image.png

I never entered a transaction for Alta Strada with the category of Pets. I confirmed there is no such posting by doing a Find. There is a 36.28 transaction for Pets but the Payee is Amazon.

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @acs2,

    Thank you for reporting the issue you are having with your memorized payees.

    I am curious if this might be something specific to your data file, as this does seem like a strange thing to happen. I have some follow-up questions for you.

    • How long have you noticed this issue happening?
    • Is this the only affected payee that you know of?
    • What, if any, troubleshooting steps have you tried so far?
    • Where is your data file located?
    • Is your file being synced/backed up by any third-party services like Norton, OneDrive, or iCloud?

    Looking forward to your response!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

  • acs2
    acs2 Quicken Windows Subscription Member ✭✭✭

    It's been going on for about a week. I've noticed it before

    No it is multiple payees

    Just Close and reopened Memorized payees, closed the Quicken file and ran validate

    File is locate in a folder in my PC as it has been for years

    All files are backed up periodically by Blackblaze the same service I have used for years. And I back up to my PC often.

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