AMEX Checking Acct setup for Quick Pay or Check Pay Fails (Q Mac)

Mark Lawrence
Mark Lawrence Member ✭✭✭
edited 9:34AM in Paying Bills, eBills & Scheduled Transactions (Mac)

Am I the only Quicken user getting this error…?? The account is setup and downloads transactions just fine. Quicken can't complete the verification process and all required information is correct.

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Answers

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Mark Lawrence,

    Thank you for letting us know you're seeing this problem. Due to the nature of this issue, I recommend that you contact Quicken Support directly for further assistance, as they have access to tools we can't access on the Community and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance! 

    Quicken Kristina

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