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ONGOING 4/19/26 Synchrony Bank & Care Credit CC-503/FDP-103

Quicken Kristina

We have identified that users with Synchrony Bank Credit Cards and Care Credit receive a CC-503 / 103 error in Quicken Classic for Windows and in Quicken Classic for Mac.

This is a known issue and has been escalated to our teams for investigation. At this time, we don’t have an estimated resolution, but we’re actively working on it.

Thank you for your patience, and we’ll share updates as soon as they become available.

(Ticket #12105591)

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Quicken Kristina

UPDATE 12/22/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Kristina

ONGOING 12/29/25

This issue remains ongoing, and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Anja

RESOLVED 1/22/26

This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing it.

If you’re still encountering the issue, we recommend reaching out to Quicken Support for further assistance.

Thank you!

Quicken Anja

REOPENED 2/11/26

This alert has been reopened because customers are still impacted by this issue.

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Alyssa

UPDATE 4/8/26

At this time, we do not have an ETA as to when this will be resolved. Our teams continue to work towards a solution.

We apologize for any inconvenience and thank you for your patience.

Quicken Alyssa

ONGOING 4/19/26

This issue is ongoing, and our teams continue to work toward a resolution. No ETA or further details are available at this time. This Alert will be updated once more information becomes available.

We apologize for any inconvenience and appreciate your patience.

Thank you!