Transactions not downloading timely - anyone else with this problem?

BarbGB
BarbGB Quicken Windows Subscription Member ✭✭
edited January 17 in Download, Add/Update Accounts (Windows)

Once a week I download transactions. I'm finding that transactions 10+ days or older don't download the first time UNTIL I do a 2nd download - then I get a couple weeks worth. Credit card accounts. If I forget to do it a 2nd time, the next week I get weeks of them.

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Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    What bank issued these cards, and what download method do you use for them.

    Find that info at TOOLS, Account List in the "Transaction Download" and "Financial Institution" columns.

    Also, you might consider using Scheduled Updates to automatically download from your banks/cards/etc … so that you stay more current and perhaps bypass this situation.

    I automatically download 6 days a week (Mon-Sat) at 7am.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @BarbGB,

    We haven't heard back from you in a while. Do you still need assistance?
    If so, could you please provide the answers to @NotACPA's question?

    Check back and let us know! Thank you.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • BarbGB
    BarbGB Quicken Windows Subscription Member ✭✭

    After two updates, the problem disappeared.

  • Quicken Anja
    Quicken Anja Moderator mod
    https://community.quicken.com/discussion/comment/20532808#Comment_20532808

    Thanks for following up and confirming! Glad to hear the issue has cleared up.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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