Download bank of America credit card

steffer5
steffer5 Quicken Windows Other Member ✭✭

One of my credit cards with Bank of America isn't downloading since August. The ending balance to my quicken account matches the online balance, but all of the transactions for September, October, November, and December are missing.

Please advise,

Thank you,

Steve Ferro

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Do you have any Filters set in the account? Is there a RESET button present above the register.

    Because I can't think of any other way that the Online Balance (which is downloaded) and the Ending Balance, which is calculated by Q can agree without transactions being present.

    Also, when you do TOOLS, Account List, what shows in the "Financial Institution", "Transaction Download" and "Last Download" columns for the account?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @steffer5,

    We haven't heard back from you in a while. Do you still need assistance?
    If so, could you please provide the answers to @NotACPA's questions?

    Check back and let us know! Thank you.

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Checking in once more before this thread is closed.
    Let us know if you still need assistance.

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    Hello again,

    Due to the lack of response, I went ahead and closed this post.

    If you still require assistance, please feel free to start a new post.

    Thank you!

    -Quicken Anja
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This discussion has been closed.