Problem adding account/Citi credit card

ShortCircuit404

I've had Citibank credit cards for decades. Never a problem downloading, adding, editing accounts until the past week or so. I've got a new Citi credit card, I try to add account, Quicken asks to sign in to the institution and I get to the citi login page. Enter username and password and get an error message that the registration is incomplete. My citi profile shows quicken as an approved access, and I cannot add new access without getting this circular process.

Help