UPDATE! 1/5/26 Empower Retirement - FDP-6000

Quicken Kristina
Quicken Kristina Quicken Windows Subscription Moderator mod
edited January 5 in Alerts, Online Banking & Known Product Issues

We are seeing an increase in the number of users receiving FDP-6000 errors when attempting to update accounts with FIs Empower Retd. – 401K BID 66503, Empower Retirement BID 69265, and Empowerretirement BID 66890 on Quicken Classic for Mac and Quicken Classic for Windows.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #12126327/CTP-15761/CTP-15784)

Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    UPDATE 1/5/26

    We don’t have an estimated timeline for a resolution, but our teams are actively working to address the issue.

    We apologize for the inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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