Bill Pay is ridiculously buggy

Eddie Paz

I add a Bank of America credit card. Went through the whole setup… Account added, bill and reminder set. I can see the credit/balance in Bills. Great, I click on Quick Pay, it asks to enter some info one time… fine, account number and zip code - correct.

Then "Something went wrong. Please try again"

And basically that's the end of it. Cannot pay my card - keeps getting the same error. I removed the account, did the whole dance again. Same problem.

This is with Bank of America!!!! If Bill Pay doesn't work with this giant bank, what the hell is this thing useful for!?

Quicken Anja

Hello @Eddie Paz,

Thanks for sharing all the details! We apologize for the frustration this is causing! To help us troubleshoot this Bill Pay issue, could you provide a screenshot of the error message when it appears? That’ll help us see exactly what’s going on.

If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Also, a couple of quick questions:

• Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or on a cloud-based/external drive (e.g., OneDrive, DropBox, USB, etc.)?
• Have you attempted any troubleshooting steps so far? If so, what have you tried?

Once we have this info, we can dig into possible causes and next steps.

Thank you!