Still can't download from FirstBank of Colorado

mapinkowski
mapinkowski Quicken Mac Other Member

I've been getting the FDP-101 error for months now trying to download from FirstBank of Colorado. I understand it's been a Known Error. Is it still not fixed?

Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @mapinkowski,

    Thank you for reporting the issues you are seeing with FirstBank of Colorado.

    The open alert for this error was closed last week. We do have another alert open for this financial institution, but it's for a different error. In this case, I recommend taking a look at this Support Article.

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    This error occurs when Quicken is unable to connect to your bank account for recent transaction information. Please wait 24 hours and then reach out to Quicken Support directly if the issue persists.

    Thank you!

    Quicken Alyssa

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  • RGerboth
    RGerboth Quicken Mac Subscription Member ✭✭
    edited January 4

    I have been getting that same error for weeks now:

    We were unable to connect to FirstBank of Colorado - ICM. Please try again later. If this issue persists, contact Quicken Care and report this error code and institution name. (FDP-101)

    It did work briefly once in late December and I had to reconnect all my accounts, but it's broken again since then.

    Is this an open issue with Quicken Support?

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @RGerboth,

    Thank you for adding to this discussion and posing this question.

    This was a Known Issue that was marked resolved last week. If you are still experiencing the issue, we ask that you contact Quicken Support directly for further assistance. The alert may need to be reopened or reescalated if customers are still experiencing the issue, and our support team can help with that.

    Thank you!

    Quicken Alyssa

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