When will the Mr Cooper issue be fixed

ldlwilson

Mr Cooper was sold to Rocket Mortgage over a month ago and the connection is still not working. Is there a work around for this?

NotACPA

View, and follow, this thread

https://community.quicken.com/discussion/7969301/ongoing-12-31-25-mr-cooper-formerly-nationstar-mortgage-fdp-105-cc-505

[Edited - Enabled Link]

DanZindler

Please update on any progress, has anyone been able to connect?

Quicken Anja

Hello @DanZindler,

Thanks for reaching out!

At this time, the issue is still ongoing and actively being worked on by our teams, but there is no ETA for a resolution yet.

All updates and confirmed information will be posted directly in this Community Alert thread, so we recommend bookmarking that post to stay informed as soon as anything changes.

There is no new information to share at this moment, but once progress is made or a fix becomes available, it will be communicated there first.

Thank you for your patience while this is being investigated.

DanZindler

Thank you Anja, I was able to get to the phase to enter my SS# so they are making progress.

Quicken Anja

https://community.quicken.com/discussion/comment/20532371#Comment_20532371

Thanks for the update! It sounds like the progress is moving in the right direction.