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RESOLVED 6/10/26 MyStreetScape Investments - $0 balance

Quicken Kristina

We are getting reports that users are getting a $0 balance for their accounts connected with MyStreetScape Investments.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community.

Thank you!
(Ticket #12173517/CTP-16032)

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Quicken Janean

UPDATE 1/23/26

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience.

Thank you!

Quicken Janean

ONGOING 1/30/26

This issue remains ongoing, and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Quicken Laura

RESOLVED 6/10/26

This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing it.

If you’re still encountering the issue, we recommend reaching out to Quicken Support for further assistance.

Thank you!