cannot update banking

bfpreszler
bfpreszler Quicken Windows Subscription Member

New computer, reloaded Quicken classic deluxe for windows. Some accounts update just fine. But Quicken cannot get into BHFCU, saying the password is wrong. I can go online and use the password to get into my accounts, but Quicken can't. What to do next?

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Are there any special characters in your password? If so, which.

    Because Q uses an HTML protocol to communicate with the banks/etc, some special characters can't be used to download into Q … even though they work perfectly well when your typing into the website (which doesn't use HTML for data entry).

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP