ONGOING 2/12/26 US Bank - Unable to Import QFX File in Quicken Classic for Mac

Quicken Janean
Quicken Janean Quicken Windows Subscription Moderator admin
edited February 12 in Alerts, Online Banking & Known Product Issues

We have been made aware of an issue where some users on Quicken Classic for Mac are unable to import a QFX file. Users may encounter the error message "Unable to read the selected web connect file. Please contact your financial institution"

Our team is actively investigating this and working toward a fix. We apologize for the inconvenience and appreciate your patience while we resolve the issue.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket #12201429/CTP-16050)

Quicken Janean

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  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 2/5/26

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 2/12/26

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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