Paycheck reminder is a negative amount.

Michael Rosen
Michael Rosen Member ✭✭✭
edited February 3 in Errors and Troubleshooting (Windows)

What would cause my paycheck reminder to be negative? When it is entered, it correctly enters a positive amount.

This is from the Bill and Income Reminders.

image.png

And this is from the Projected Balances.

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Two different negative amounts for the same paycheck.

I think I'm just going to delete this paycheck reminder and recreate it.

I'm running Quicken Classic Premier vR65.29, Build 27.1.65.29 on Windows 11.

Thanks.

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Michael Rosen,

    Thank you for sharing your experience.

    It's hard to say what could have caused this to happen. I think deleting it and re-adding it as you suggested is a good troubleshooting option.

    • Where is your data file located?
      • You can see this by going to File. The first file listed near the bottom of the menu is the file you are currently in. The file pathway will be listed there, and that's what we are looking for.
    • Is your file being backed up/synced with any third-party services like OneDrive, Dropbox, or Google Drive?

    One thing you can try is validating your file. Sometimes this helps clear up inconsistencies like the one you are seeing. To do this:

    1. Save a backup.
    2. Go to File.
    3. Select Validate and Repair file… Validate and Repair 2.png
    4. Check the first box for Validate file.
    5. Click Ok.

    Once the validation has completed, it will produce a report of anything it has found/corrected. See if there is any mention of a repaired paycheck/reminder, and let me know if anything has changed.

    Thank you.

    Quicken Alyssa

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