can not get this account cc-502 https://www.ezcardinfo.com/ in quicken
need help
What do you mean you "can not get this account"?
When you do TOOLS, Account List, what shows in the "Transaction Download", "Last Download" & "Financial Institution" columns for the account.
And, when you do HELP, About Quicken, what is your Release and what is your Subscription Valid until date?
Troubleshooting (Windows): can not get this account cc-502 https://www.ezcardinfo.com/
Please read and bookmark this announcement:
UPDATED! 2/2/26 MyCardStatement FDP-102 (Multiple Financial Institutions) — Quicken
My EZCardInfo (Everbank) just started working again today (2/9/2026 @ 2PM ET). Instead of CC-502 it prompted me for a 2SV PIN which went via my mobile. Done a few downloads since OK without PIN prompting again, so hopefully it won't prompt for 2SV too frequently as that would be a nuisance when doing all my many downloads in one pass. Time will tell…