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Salary Splits for paycheck Reminders

TheScherb13

Has the issue with splits being reorganized been resolved. I have been looking for a resolution to this issue, and I have failed to see one currently in any previous posts.

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split transactions

paycheck

Comments

Quicken Kristina

Hello @TheScherb13,

Thank you for reaching out! To clarify, is the issue you're talking about the one described in this earlier discussion?

https://community.quicken.com/discussion/7963388/split-transactions-get-reordered-after-syncing

If it is, I can see the ticket for that issue (CTP-13929) is closed.

If it is not, please give more information about the issue, so I can better assist.

I look forward to your response!

TheScherb13

Yes this is the same issue.

Quicken Kristina

Thank you for confirming,

The issue was re-opened recently, because customers report it's still happening. If you would like me to add you to the ticket, please provide the following information:

Is this happening only with paycheck reminders?
1. If not, what other reminders are affected?
Please navigate to Help>Report a Problem and send a problem report with log files, a sanitized copy of the file in which the issue is happening, and a screenshot of the reminder total amount attached.
1. Problem reports allow a maximum of 10 attachments. You can unselect any log files with OLD in the filename to make room, if needed, or send a 2nd problem report with the additional information.

Please let me know when you send the problem report, if you do.

Thank you!