Split transactions get reordered after syncing

System

This discussion was created from comments split from:

split transaction issues

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Don in VT

I just went through the whole process, even created a backup file without transaction over 5 years old. I still re-orders splits after syncing. From various comments this has been going on a long time. Why not being addressed? It causes me to enter transactions with the wrong account amounts. this is really unacceptable to have it being ignored. Is it time for me to find a different program?

Quicken Kristina

Hello @Don in VT,

Thank you for letting us know you're seeing this issue with split transactions. To clarify, what do you mean when you say the split transactions are being reordered? Where are you seeing this issue? For example, is this happening in the register, in reminders, in reports, etc.? When did you first notice this issue? You mentioned this happens after syncing. When is the sync being triggered? For example, does it sync during One Step Update, when you close the program, etc.?

I look forward to your response!