Has anyone ever gotten a resolution to the Chevron-Synchrony update issue?

TCTIETJE
TCTIETJE Quicken Windows Subscription Member
edited 3:20PM in Download, Add/Update Accounts (Windows)

I see that this has been an issue for over two years. This is not acceptable.

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Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Can you provide us with a link to prior discussions on this topic … so we don't have to speculate as to what you're referencing?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @TCTIETJE,

    Thank you for reaching out! When I check our internal tools, I can see you are getting CC-503 errors when attempting to connect to various Synchrony connection options. We do currently have a Community Alert for that issue:

    https://community.quicken.com/discussion/7969223/reopened-2-11-26-synchrony-bank-care-credit-cc-503-103

    However, the alert has not been open for two years.

    Are you trying to connect a Chevron card? If not, then what account(s) are you trying to connect?

    I look forward to your reply!

    Quicken Kristina

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @Quicken Kristina It was because of the "two years" statement that I asked for a reference.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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