NEW! 3/3/26 Multiple FIs - CC-601/FDP-101

Quicken Alyssa
Quicken Alyssa Quicken Windows Subscription Moderator mod
in Alerts, Online Banking & Known Product Issues

We are aware that various financial institutions are producing a CC-601/FDP-101 error due to a script issue. This has already been escalated for the following banks:

  1. Ameris Bank - GA
  2. Bank of Hawaii
  3. MidFirst
  4. CIT Bank
  5. Everbank

Quicken Classic for Windows users will see an error, "We encountered an error while connecting to your bank," in the product. Agents will see an FDP-101 In care console.

Quicken Classic for Mac Users will see an error, "An unexpected error occurred. Please try again later. Care Code FDP-101" in product. Agents will see an FDP-101 In care console.

Our teams are actively investigating the cause and working toward a resolution. We will share updates as more information becomes available.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket #12269329/ CTP-16510)

Quicken Alyssa

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