Unable to Reconnect AMEX

System

This discussion was created from comments split from:

Deactivation of BofA Accounts in Quicken Issues.

BNT

I am currently having problems with my Amex account not able to update. I deactivated it, and now I cannot reconnect. I get logon on errors, but I can log on directly to AMEX, just not through the Quicken link connection.

[Edited-Readability]

Quicken Alyssa

Hello @BNT,

Thank you for sharing your experience and reporting the issues you are seeing.

After reviewing your connections internally, it looks like you were getting errors earlier today but have since resolved them. Are you still having problems getting reconnected? If so, what error are you seeing on your end?

Additionally, screenshots of what you are seeing may be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Looking forward to your response!

Quicken Alyssa

@BNT,

Just checking in, we haven't heard back from you in a while.

Do you still need assistance?

Thank you!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

Quicken Alyssa

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!