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One Step Update and connectivity not working for Affinity Federal Credit Union

Raatmparis88

After R66.23 was released, the connectivity between Affinity and Quicken denotes

An error has occurred.

I have access to my bank outside of Quicken.

I downloaded the update R66.23 on March 4, 2026

I also tried to go into Quicken through the Account List and edit, Reset Account

But this did not work, and that is when I received the "YOUR account has been locked at the bank." message.

My account is not locked.

[Edited-Readability]

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Comments

Quicken Alyssa

Hello @Raatmparis88,

Thank you for reporting the issues you are having with Affinity Federal Credit Union.

I have some follow-up questions for you:

Approximately how long has this issue been happening?
- Were you saying this started yesterday?
Are these accounts connected via Direct Connect?
Is there a code displayed with the error you are getting?

Additionally, screenshots of what you are seeing may be helpful. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Looking forward to your response!

Raatmparis88

Issue has been going on since I updated (beginning of March 2026) after the new release to R66.23.

Accounts are connected via Direct Connect with an Error code OL 334-A

I tried to deactivate and reactivate this did not work.

Thank you

Quicken Anja

Hello @Raatmparis88,

Thank you for providing those additional details.

The error code you’re receiving (OL-334) is typically related to a security lock on the bank’s end. Even if your account appears accessible through the bank’s website, this error can occur if there have been multiple failed login attempts or if the credentials being used for Direct Connect are not being accepted.

What to try:

Log in to your bank’s website directly—this may prompt you to unlock the account if needed
After successfully signing in, return to Quicken and try updating again
If the issue continues, you will need to contact Affinity Federal Credit Union to:
- Confirm your account is fully unlocked for online access
- Verify the correct credentials for Direct Connect (some banks use different credentials than their website login)

Quicken does not have the ability to reset or unlock banking credentials, so the bank will need to assist if the lock persists.

Thank you!

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja

Hello again,

Checking in once more before this thread is closed.
Let us know if you still need assistance.

Thank you!

Quicken Anja

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!