Same problem as many others. No data coming to Quicken from Fidelity.

kizfam
kizfam Quicken Windows Subscription Member
edited 8:14AM in Download, Add/Update Accounts (Windows)

Web Connect appears to be functioning, yet there has been no new data coming from Fidelity into Quicken for at least the last 4 months. I tried deleting and re-installing the accounts. Still, the only data is the cash balance in each account, which I was asked to enter manually. Very frustrating. I have way to many accounts and transactions to enter the information manually.

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Answers

  • delvelmagomes
    delvelmagomes Quicken Windows Subscription Member ✭✭

    Someone from Quicken should post a status report. Why don't they keep us informed about their progress with these Fidelity transactions? What's the $100 annual payments for?

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @kizfam & @delvelmagomes,

    Thanks for reaching out!

    Upon reviewing your account connection on our end, we see that you're receiving an internal FDP-101 (CC-601) error.

    This is a known issue that has been escalated internally, though we do not have an ETA on resolution available at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates and information.

    We appreciate your patience in the meantime! Thank you.

    -Quicken Anja
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  • delvelmagomes
    delvelmagomes Quicken Windows Subscription Member ✭✭

    Based on everything Quicken has said publicly and what their actual behavior shows, the honest conclusion is: Quicken is not seriously resolving the Fidelity EWC+ problems in any coordinated, transparent, or timely way. They are reacting slowly, fixing small symptoms, and leaving the core issues untouched. The evidence overwhelmingly supports that this is not an active, high‑priority engineering effort.

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