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Why is the "Update completed and new transactions were downloaded..." flag changed?

JimC52

This little yellow flag in the Windows status bar has been relatively stable over the years; it showed up after an automatic update if there are new transactions to be reconciled, but is not displayed if there weren't any new transactions downloaded. Following the update to R66.23 yesterday, the flag shows up regardless of there being anything to reconcile. Why has this changed?

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download transactions

Accepted answers

JimC52

The flag started working again yesterday after a few days out of service.

All comments

Quicken Kristina

Hello @JimC52,

Thank you for reaching out! To assist with this, please provide more information. Which version of Windows are you using (Windows 10, Windows 11, etc.)? How does the flag typically appear? If you're willing, please provide a screenshot of what you see. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

I look forward to your response!

JimC52

I was forced to update to Windows 11 Home because Windows 10 is no longer being supported (per the messaging from Microsoft).

In the past, the flag appears in the notification taskbar section of the Windows screen (lower right) only if a successful scheduled download occurs AND new transactions are available for reconciliation in the downloaded accounts (typically banks and/or credit cards). Once those transactions were reconciled, the flag disappeared.

Now, it appears all the time whether there are new transactions or not, however the message is "Update completed and new transactions were downloaded into Quicken."

JimC52

anyone?

Quicken Kristina

Thank you for your reply,

I am not able to replicate this issue. I recommend that you contact Quicken Support directly for further assistance, as they have tools we can't access on the Community, and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

I apologize that I could not be of more assistance!

JimC52

The flag started working again yesterday after a few days out of service.

Quicken Kristina

Thank you for the follow-up,

https://community.quicken.com/discussion/comment/20543581#Comment_20543581

I'm glad to hear it's working again!

If you need further assistance, please feel free to reach out!