NEW! 3/9/26 PNC Bank - Direct Connect - Accounts not updating, no connection errors

Quicken Kristina

We have received several contacts from customers who are reporting issues updating accounts with PNC Bank – Direct Connect while using the financial institution's Direct Connect option. Customers who are encountering this issue are unable to update accounts with the financial institution; however, they are not receiving any error messages when attempting to update in Quicken.

Our teams are actively investigating the cause and working toward a resolution. We will share updates as more information becomes available.

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Thank you!

(Ticket #12281409/ CTP-16554)