Download connection to HDFC not working

ShruthiG

Ever since all Indian banks moved to bank.in, I have not been able to connect to my HDFC bank accounts. I deactivated the connection and when I try to reconnect, the bank's new location does not show up. How do I solve this problem

ShruthiG

This is the error message I get when I try to setup a connection

Quicken Anja

Hello @ShruthiG,

Thank you for providing the screenshot, that helps clarify what’s happening.

The error you’re encountering (FDP-105) typically indicates that Quicken is temporarily unable to connect to the bank’s servers for downloading transactions. This doesn’t necessarily mean the bank’s website is down for normal use, but rather that the servers Quicken relies on are unavailable or blocking the connection.

This can happen due to things like:

• Temporary outages or maintenance on the bank’s side
• Changes to the bank’s website (which may apply here with the move to bank.in)
• High traffic or security restrictions preventing aggregation access

What to try:

• Since we do not have any open Alerts on this issue, please wait 24–48 hours and try connecting again
• Since this started after the bank’s domain change, it may take some time for connectivity to be updated on the backend

If the issue continues for more than a few days, we recommend reaching out to Quicken Support directly so they can further investigate and, if needed, escalate the issue.

In the meantime, you may need to manually enter transactions to keep your register up to date.

Thank you!

ShruthiG

Thank you for your response. I have been manually entering the transaction for a couple of months now since I knew the reason for this error (bank domain change to bank.in). I was hoping it would have been resolved by now but since it hasn't I reached out to this forum. I will wait for a couple more days as you suggested and will contact Quicken support after. Thank you again for your help.

Quicken Anja

@ShruthiG Thanks for following up with additional context!

Since you’ve already waited a while, you can go ahead and contact Quicken Support now. They can collect and review your logs and escalate the issue if needed. The 24–48 hour wait I mentioned was just from when the error first appeared, so you don’t need to wait any longer unless you want to.

Thank you!