Why does Quicken Business not calculate the Quebec Sales Tax correctly?

Question

Hello,

I am using Quicken Business and Personal version R62.18. I am creating invoices to bill my clients and have properly set up the sales tax accounts (Federal and provincial). The issue: the system is not calculating the correct tax amount on the invoice as per the interest rate recorded in the sales tax account. The interest rate is 9.975% and the invoice is calculating using 8%. How is this possible?

Quicken Anja · Answer

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!

Quicken Anja · Answer

Hello again @Johnny Quinto,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!

UKR · Answer

Based on an archived discussion (not accessible by regular Community users), there's a Sales Tax Code List which you can edit as needed.

Here's the advice from a Community moderator:

If you aren't already, please change the menu view from Standard to "Classic" by opening the View tab at the top of Quicken.  Then select the Business tab that will appear at the top with the normal tabs File, Tools, Help, etc.  Almost to the bottom of that menu, select "Sales Tax Code List".  A window should open that lists the various tax codes with the options to create a new tax code and rate, edit an existing tax code and rate or delete.

Perhaps that will help you define proper tax rates.

If not, call back please.