Vanguard connection fails - pic of error window

Question

Hi Quicken for Mac Team,

I’m experiencing a persistent issue with Vanguard account updates. Every time I run “Update Accounts,” the Vanguard connection fails, and I’m required to go through the reconnect process each time. This happens consistently on every update.

This is becoming very disruptive. Can you please advise on a permanent resolution, or let me know if there’s a known issue and timeline for a fix?

I’ve attached a screenshot of the Update Summary showing the Vanguard failure.

Thank you.

Classic Business & Personal, Version 8.5.1 (Build 805.60122.100)

macOS 15.7.5

Quicken Anja · Answer

Hello @nawili,

Thanks for the update and sharing what worked for you! Glad to hear you were able to get the accounts to appear.

Let us know if anything changes!

nawili · Answer

To follow up: Connected to the institution "Vanguard Retd. Plans" instead and now all accounts appear.

nawili · Answer

This has been happening for me too, for about two weeks. Reconnecting does not help. Section 529 and Section 403 plan accounts that previously downloaded now longer download.