Anyone gotten any good news regarding the Barclay credit card problem?

Pat McCarthy
Pat McCarthy Quicken Windows Subscription Member
edited April 17 in Errors and Troubleshooting (Mac)

I did get a few more transactions downloaded today but nothing beyond 4/6/26. I was told that Quicken support team is working on this and will let us know when resolved but it has been 10 days now!

Pat

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Answers

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @Pat McCarthy,

    Our escalation team has confirmed that a fix has been released for the Barclays Bank Delaware – Missing Transactions issue.

    Please try again to update your transactions and see if the issue is resolved. If everything is working as expected, please let me know so we can confirm the fix is successful for your case.

    If you are still experiencing missing transactions or any other issues after updating, let us know.

    I look forward to your reply!

    Quicken Carlos

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  • tfunari
    tfunari Quicken Windows Subscription Member

    I did see some pending transactions today. I had already entered the older ones manually. Hopefully I'll see cleared transactions soon

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @tfunari,

    Thank you for joining this thread and for sharing the steps you’ve taken.

    If you run into any problems or errors, please let us know.

    We’re here to help!

    Quicken Carlos

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  • jtgostars
    jtgostars Quicken Windows Subscription Member ✭✭✭

    As of today, 4/18/26 still not working for me; Windows Deluxe Version R66.28 Build 27.1.66.28. App states I have most current update

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited 8:52AM

    @Quicken Carlos Is that fix you announced earlier in this thread in "limited release"? Because I'm on QWin R66.28 and "Check for Updates" also tells me that I have the "most current".

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod

    Hi @NotACPA,

    The fix has already been deployed; this is not tied to a product release. You are currently on the latest version of Quicken for Windows, R66.28.

    @jtgostars If you are still experiencing the missing transactions issue with Barclays Bank Delaware, please submit a report via Help > Report a Problem.

    Report a problem.png

    Once you’ve submitted the report, please let me know so I can forward the information to the appropriate team for further investigation.

    I look forward to your reply.

    Quicken Carlos

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  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @Quicken Carlos,

    Nope, an update performed just now failed to download transactions dated as far back as 4/3 that are posted on BarclayBank's website.

    image.png image.png

    Could this be an EWC timing issue? Because WC and EWC are the only connection methods offered.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Quicken Carlos
    Quicken Carlos Quicken Mac Subscription Moderator mod
    edited 11:33AM

    Thank you for letting me know, @NotACPA.

    I will forward this information to the appropriate team for further investigation. They will review the details to determine whether this may be a timing-related issue or if further action is needed.

    In the meantime, please continue to monitor your account and let us know if you notice any changes.

    We appreciate your patience, and we’ll share updates as soon as more information becomes available.

    Quicken Carlos

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  • CT-ref
    CT-ref Quicken Mac Subscription Member ✭✭

    I am still having problems, no transactions from two accounts with Barclays Delaware have downloaded since April 6. Tried again just now, no luck. Quicken Classic for Mac

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