I am beyond frustrated with Quicken. When it works, it is wonderful, but way too often it glitches.
Over the past few months, I have frequently experienced One Step Update taking several hours. I figured that part of the reason was that I was using an older PC and would frequently access the PC remotely from an iPad app. I do know that I found that the desktop folder where the file was located was being backed up to OneDrive. I moved that file directly onto the hard drive, and it seemed to help.
One issue that I was frequently having was Quicken deciding to remove the accounts I wanted to sync to mobile. I use the mobile app on my iPhone quite religiously as a record of transactions/checkbook register, etc. Frequently I would look and all of my accounts were missing from the mobile app.
About a month ago, I purchased a Surface Pro and installed Quicken onto it, and moved the file onto the tablet. Up until a week ago, it worked pretty well.
A few days ago, I made some updates, and it took the better part of a day. The next day, when I updated accounts, all of my downloaded transactions were duplicated, causing me to have to clean them up.
This morning I updated, and the transactions did not double; they tripled, so I had to clean them up. Afterward, I did a One Step Update, and it took about 6 hours. When I looked, all of the accounts to sync online had been deactivated again. I am trying to delete my cloud file now (it has been running for about 2 hours).
Is it me or others experiencing similar recurring issues?
[Edited - Readability]