Delete CC payment under Quciken subscription Account Management

JMDSDG
JMDSDG Quicken Windows Subscription Member ✭✭

I kept getting emails from quicken that my subscription was due and I needed to update the credit card. I signed into my account through the website and I don't think there was anything wrong with that card. I can't find the option to remove the old one? I would prefer to not save credit cards on web sites at all. Why is this not allowed?

Comments

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    We're other users, and can't answer "why" type questions. Nor do we have the ability to assist with user money type issues.

    I'd suggest that you contact Q Support, via the link at the top of this page, to address your issue.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You should be able to change your Quicken account from Auto-Renew to NOT Auto-Renew. I believe that if you are already on NOT Auto-Renew, you will not see the option to turn it off.

    If that doesn't fix it, contacting Quicken Support at Quicken Support

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list