Quicken Classic Deluxe vs Quicken Deluxe [Edited]

EllenFR
EllenFR Quicken Windows Subscription Member ✭✭
edited April 29 in Errors and Troubleshooting (Windows)

I use Quicken Classic Deluxe and want Quicken Deluxe so I can use cloud backup. Have spent several hours trying to accomplish what should be simple.

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Answers

  • EllenFR
    EllenFR Quicken Windows Subscription Member ✭✭

    Site tells me that Quicken Classic Deluxe is not the same as Quicken Deluxe. I cannot upgrade.

  • Quicken Laura
    Quicken Laura Quicken Windows Subscription Moderator mod

    Hi @EllenFR,

    Thank you for reaching out!

    Quicken Deluxe is now called Quicken Classic Deluxe. Based on your account, you have this subscription, and your Online Backup feature (purchased today) is now available for use. You can begin saving your backups through Quicken at any time.

    If the feature doesn’t appear right away, you may need to refresh your sign-in session:

    • Go to Help > Refresh Sign In
    • Complete the login process

    For more details, please refer to this support article: https://info.quicken.com/win/online-backup

    If you’re interested in additional features, you may also consider upgrading to a higher tier, such as Quicken Classic Premier or Quicken Classic Business & Personal.

    Please feel free to reach out if you have additional questions.

    Quicken Laura

    Make sure to sign up for the email digest to see a round up of your top posts.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/comment/20551411#Comment_20551411

    WHAT "site". Please provide the URL. Because either you misread, or it needs correcting.

    What you're observing is simply the older vs newer names for the same thing. Which is why there's no "upgrade".

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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