Mobile app not showing scheduled transactions for loans I track

Question

I've just started using the mobile app and am finding there are 2 monthly scheduled transactions that do not appear in the app.  Both are for loans that I track under Property & Dept.  I have tried to change the setup so I sync the two loan accounts but still the scheduled transactions from my check register do not show up.  They do appear in the past history of transactions.

I have re-synced multiple times.

Quicken Carlos · Answer

Hi @jimquick,

Thank you for your reply, I’m glad to hear that you voted for the Idea I shared.

If you need further assistance, please don’t hesitate to reach back out!

We are happy to help!

jimquick · Answer

Thanks Carlos.  Unfortunately not be able to see these transactions and record them on the mobile app leaves me blind to them while I am away for extended periods without a desktop.  I was hoping to leave my laptop home and not need to deal with it but this forces me to take it.

I voted for the existing idea you linked me to.  Thanks.

Quicken Carlos · Answer

Hi @jimquick,

Thank you for reaching out to the Quicken Community and bringing this to our attention.

Quicken Mobile and Web are convenient ways to use Quicken; however, they do not include all the power and options available in Quicken for Windows. I recommend checking or entering the payments in the desktop app. You can learn more about Quicken on the Web in our support article.

There is also an existing Idea from users with a similar request. You can vote or create a new Idea so other users with similar requests can also vote for it.

https://community.quicken.com/discussion/7969114/classic-fully-functionality-via-web-or-mobile-and-ai-capabilities

Ideas are also reviewed by our Development and Product teams in order to improve Quicken and implement new features requested by customers.

I hope this helps!