This started after subscription renewal. I even downloaded and reinstalled the program, so internet connection is available, but the program isn't recognizing it.
See if your firewall/security needs to be adjusted to let Q thru.
Sometimes, firewall software doesn't recognize new versions of other products as being successors that should inherit the predecessor's abilities.
Hello @KevinHudson,
We haven't heard back from you in a while. Do you still need assistance? Were you able to give the suggestion fromĀ @NotACPA a try?
Check back and let us know! Thank you.
Hello again,
Checking in once more before this thread is closed. Let us know if you still need assistance.
Thank you!
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.
