Bank of America Reauthorize Failing

cjim
cjim Quicken Windows Subscription Member ✭✭✭

The BoA re-authorize process is failing with an http 404 error message.

I am able to successfully go through the login steps and the account selection/approve step. I am even getting the "received consent to share your account info" email from BoA confirming success. But in the Windows browser (Firefox) I am getting an http 404 error immediately after account approval step and Quicken never completes the re-authorization leaving the account in Quicken with no configured connection.

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Does your browser show you the URL of the missing webpage?

    If you haven't done so already, I'd say it's time to contact Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

  • Clark Perry
    Clark Perry Member ✭✭✭

    I am having a similar problem. I go through the reauthorization process, but Quicken gives me a message that the reauthorization failed. Everything appears to work with BofA, I even get the confirmation email.

  • cjim
    cjim Quicken Windows Subscription Member ✭✭✭

    As of this morning the connection started working again on its own; I did not make any changes on my end.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @Clark Perry,

    Thank you for chiming in!

    After reviewing your connections internally, I was unable to identify any errors occurring. Are you still having this issue? If so, would it be possible for you to share a screenshot of what you are seeing?

    If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    @cjim,

    Thank you for letting us know the issue you were seeing has since been resolved. If that changes, let us know!

    Thanks again!

    Quicken Alyssa

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