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Online billers Not working

Michael R

The new, improved provider service doesn't work. 99% of the automated bills I had in the past don't update anymore. Many of them show as available in the bills tool, but they never connect to the account. I have been a Quicken user since 1995, and I am extremely frustrated with the reduction in service I get from Quicken.

This started working and then it stopped again.

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UKR

Assuming that you are running the most recent Quicken software update, R 67.7, have you tried running the Review and Repair Online Billers function? You can find it in the Bills, Income & Transfers view. Click the gear icon, select Review and Repair, then select Review and Repair Online Billers.

If that doesn't work for all of them, please contact Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

It would also be helpful if you gave us a list of the billers which don't work. Show us Error codes or error messages associated with each of them.

Michael R

I have R67.7. NONE of them work. Three Citi credit card accounts, T-Mobile None of them work. I have refreshed, reviewed and repaired. Deleted them and added them back in. The old system you had worked perfectly, Since the upgrade it has not worked. There are no error codes. They say they are waiting for the next bill and never update.

Michael R

I set t mobile up two months ago and it still says it is awaiting the first bill. I have manually paid two bills since i set it up

UKR

Until Quicken and the new service provider they had to migrate to can iron out the wrinkles, Bill Manager will not be fully functional.
I recommend falling back to a known good process that has been around for decades. Not all of the previously available functions are available at this time.
Please consider this alternative

Michael R

It is a sad state of affairs that quicken can't get this to work. I have all my bill set up on auto draft with my bank. Quicken used to get the balance of each bill due date. Now i have to go in and take a look at each account every month to get the balance due. Disappointing to say the least. Thanks for your input!

Boatnmaniac

https://community.quicken.com/discussion/comment/20553908#Comment_20553908

Understandable.

Another option to logging into the biller's website that I use: Set up my online accounts to notify me via email or text when the statement is available. And all but one of them also list the minimum amount due, the statement balance and the payment date. So I don't need to log into my online accounts to get that information very often.

trywds@gmail.com

This doesn't mention that having the biller do a direct debit comes with an added fee. I just went through a round of added fees and late fees since I discovered that my recurring Bill Pay did not work for my May payments. 😖

Boatnmaniac

https://community.quicken.com/discussion/comment/20554035#Comment_20554035

Who is adding a fee? The biller? The QBM service? Quicken?