NEW 5/14/26 Multiple Financial Institutions - OL-292-B for Windows and Error 16503 for Mac

Multiple financial institutions are returning OL-292-B (Direct Connect) in Windows and Error 16503 in Mac, including but not limited to:

  • Capital Group – American Funds
  • Lincoln Financial 401(k)
  • JPMorgan
  • Janus
  • Columbia Threadneedle
  • Invesco
  • DSW Investments
  • Allspring Global Investments

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #12410107/CTP-17282)

-Quicken Anja
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