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Subscription Expired Warning- renewed for a year 2 months ago

psavilonis

Tried the fix of logging out of the account =yes and quit. Re logged in no change.

Tried on different computer no change. Tried to activate by using my serial. Get thye message in use.

Anyone?

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NotACPA

Try EDIT, Preferences, Quicken ID & Cloud Accounts, then click "Sign-in as different user" and sign back in using the same credentials.

Sometimes your profile doesn't get updated, which causes what you're seeing.

psavilonis

Tried that 5 times. No good. I installed a renew in Feb 2026 and stated good till May 15 2027. My original renewal date was May 15 2026.

Worked fine yesterday and this morning. Logged on later today and thats when the renewal prompts started.

miklk

There is also a command on help menu

Refresh Sign in..

Sometimes, that can fix a problem like this.

psavilonis

Thank you. Tried that also - no luck. So strange, as I remember seeing my new renew date of May 2007 on the about tab.

Quicken Kristina

Hello @psavilonis,

Thank you for letting us know you're encountering this issue. For assistance with this issue, I recommend contacting Quicken Support directly. They have tools we can't access on the Community. Quicken Support's contact information can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday. Chat support is available from 5:00 am PT to 5:00 pm PT, 7 days a week.

I apologize that I could not be of more assistance!