Even if I drop the update into the correct account it shows up as a new account under Banking.
Never was a problem in the past.
Keep creating a new account under banking instead.
When you click TOOLS, Account List … what shows in the "Transaction Download", "Last Download" and "Financial Institution" columns next to BOTH Visa accounts?
When you click HELP, About Quicken … what Q Product, what RELEASE of that product and what "Subscription Valid Until" date show?
Can you show us a screen snip of the Banking accounts menu? Amounts not needed, just the list of accounts. JPG or GIF formats, please.
About how long has this been happening?
