Even if I drop the update into the correct account it shows up as a new account under Banking.
Never was a problem in the past.
Keep creating a new account under banking instead.
When you click TOOLS, Account List … what shows in the "Transaction Download", "Last Download" and "Financial Institution" columns next to BOTH Visa accounts?
When you click HELP, About Quicken … what Q Product, what RELEASE of that product and what "Subscription Valid Until" date show?
Can you show us a screen snip of the Banking accounts menu? Amounts not needed, just the list of accounts. JPG or GIF formats, please.
About how long has this been happening?
Hello @BarryLA,
We haven't heard back from you in a while. Do you still need assistance? If so, could you please provide the answers to @NotACPA's questions?
Check back and let us know! Thank you.
Hello again,
Checking in once more before this thread is closed. Let us know if you still need assistance.
Thank you!
Due to the lack of response, I went ahead and closed this post.
If you still require assistance, please feel free to start a new post.