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Transaction Issues with expired cash put options

GLS

E-Trade is my broker. I do approximately 5-7 option trades per week. Recently, I have encountered invalid Quicken transactions for an expired cash put option.

In the attached example, I sold a cash put for MRVL on April 30th with May 1st expiration. The option expired and I received a transaction CvrShrt transaction. For the same put option, Quicken automatically generated multiple "Sold" transactions for the same option on May 4th. When I manually delete these erroneous "Sold" transactions, they appear the next time I log into Quicken.

Does anyone have any insight why these are generated and how to resolve issue.

Thanks. George

EX#1 - CASH PUT SOLD TRANSACTIONS REPEATING.png

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Comments

NotACPA

When you do TOOLS, Account List … what shows in the "Transaction Download" column next to this account?

With that info, I can direct you to the actual download file, and we can see what's being sent, because there could be multiple sources of this error.

Also, have you tried taking a backup and then Validating your Q data file? Corruption could also explain this.

GLS

I am sorry for the late response. I thought I was setup to email notifications when I got responses. Here are answers to your questions.

When you do TOOLS, Account List … what shows in the "Transaction Download" column next to this account? "Yes - Direct Connect"
Validating your Q data file?: Done. There were no errors on investment trading accounts.

Thanks. George

Quicken Kristina

Hello @GLS,

Thank you for letting us know you're seeing this issue. To help troubleshoot, please provide more information.

When did you first notice this issue?
Is it affecting one account or many?
Was this a one-time occurrence?
- If not, how often does it happen?
- Does it happen only with option transactions?
- When do the transactions appear (immediately after download, etc.)?

I look forward to your response!