I have never been able to auto-download the following credit cards:
Dicks Sporting Goods, Amazon, and Belks.
Please help.
[Edited - Readability]
None of those three are a bank, and it's banks that issue credit cards. It probably says on the back of the card, just below the Mag stripe, which bank issued each card.
Also, when you do TOOLS, Account List what (if anything) shows in the "Transaction Download" and "Financial Institution" columns for each.
Next, WHY have you been unable to download? What happens? Be specific.
And, can you download into other accounts in Q, say other cards or your checking/investment accounts?
it’s Synchronized Bank., they say to contact Quicken.
See this:
And, Synchrony LIES. They're notorious for not playing well with Quicken … and it's ALWAYS their fault.
Use the Search box at the top of the forum to see how many Synchrony issues there are.
A search in the list of supported financial institution shows:
63723 63723 63723 Dick's Sporting Goods https://www.dickssportinggoods.com/home/index.jsp 1 (724) 273-3400 https://www.synchronycredit.com/eSecurity/Login/login.action?clientId=dicks&accountType=generic&langId=en ACTIVE CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA
60903 60903 60903 Amazon.com Store Card - Synchrony https://www.syncbank.com/amazon N/A https://www3.onlinecreditcenter6.com/eSecurity/Login/login.action?clientId=amazon&accountType=plcc&langId=en ACTIVE CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA
26010 26010 26010 Belk Credit Card http://www.belk.com/main/home.jsp 1-800-669-6550 https://www.synchronycredit.com/eSecurity/Login/login.action?clientId=belk&accountType=plcc&langId=en ACTIVE CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT NOT_QBP NA
Theoretically, all 3 of your credit cards should be connectable for One Step Update downloading using Tools / Add Account and the bank names highlighted above.
If that doesn't work, please let us know what error messages or error codes you are receiving. Capture image snapshots of the errors.
Next step, one bank at a time, please contact Quicken Support on the phone during posted hours of operation and report an Online Banking issue. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.
@UKR In the FITID lines that you've posted, note the Synchrony reference all 3 or them. What the OP is complaining about are Synchrony (a notorious and well known "bad actor" with Q) issues.
