Weird prompt about lots when downloading

Question

Quicken for Windows R65.29

I run a full one-step update on Saturdays.  Because it's slow, I start the update and then flip over to another app to work on stuff while I wait.

Today, I flipped back to Quicken to see if the download was done.  There was a prompt on my screen (on top of my checking account) asking if I wanted to "delete specific lot information in this account."  I answered NO.  I've never gotten that prompt before.

I don't see that anything happened (worried, of course, at what would've caused that prompt).  What could've caused that prompt to pop up during a OSU?

NotACPA · Answer

"Lots" don't apply to checking accounts, only to investment accounts where each purchase of a security is a "Lot".

I've never seen, or heard of, that message before … but you should probably research your investment accounts to see if anything changed.

Also, R65.29 is a bit old, may I ask why you haven't updated your Q to the current R67.10?

Quicken Carlos · Answer

Hi @EmKay,

Thank you for reaching out to the Quicken Community and for bringing this to our attention.

To better understand the issue, I'd like to ask you a few questions:

* Could you upload a screenshot of the error message?
* Does the prompt appear every time you run One Step Update, or did it only happen once?
* Have you deleted an account or any recent transactions?
* Where is your Quicken data file located? To check, open Quicken and go to File. At the bottom of the menu, just above Exit, the file with the check mark next to it is the one currently open. Please let me know the full file path shown there.

I look forward to your reply!