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Georgia Path2College 529

Scott DS

This connection has not been working for several weeks? Any updates?

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Quicken Anja

Hello @Scott DS,

Thanks for reaching out!

To better assist you, could you please elaborate and provide details on what exactly happens when you attempt to connect with Georgia Path2College 529? Are you receiving any specific error code(s) and/or message(s) while trying to connect? If possible, please provide a screenshot of what you are seeing. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Additionally, please provide the following details.

Where is your Quicken data file stored? Is it on your local hard drive or a cloud-based/external drive (e.g.: iCloud Drive, DropBox, USB, etc.)?
Have you attempted any troubleshooting steps so far? If so, what were they?
Are you using a VPN while updating your accounts? If so, does disabling it make any difference?
Do you have any antivirus or malware protection software running that may be interfering with Quicken? If so, have you tried temporarily disabling it to see if the issue persists?
When did this issue first start occurring?
Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?

Your answers will help us diagnose the issue more effectively.

Looking forward to your response!

Scott DS

Screenshot 2026-07-05 at 1.11.07 PM.png

Screenshot 2026-07-05 at 1.10.41 PM.png

This has nothing to do with my username as password. They are correct.

Quicken Laura

Thank you for your response. This information is very helpful.

Since you're able to sign in to your financial institution's website using the same credentials, your login information appears to be valid. I recommend following the steps in our support article for https://www.quicken.com/support/error-when-adding-or-updating-accounts-103-or-did-you-mistype-your-sign-info/?srsltid=AfmBOorBEMARmI4IV06CCdADuqfzJuMJgQirFntxA24hXsn3St_Ih_q-

Please follow these steps in order:

First, deactivate all the accounts with the affected financial institution

Open Quicken.
Go to the Accounts menu and choose Hide and Show Accounts.

Screenshot 2026-07-05 at 12.09.18 PM.png

Uncheck any accounts with this specific financial institution (FI) that are hidden in Lists.
When complete, click on the account name for your account(s) in the Accounts toolbar in Quicken.
Click the Settings icon in the bottom right corner of the screen.

Screenshot 2026-07-05 at 12.17.05 PM.png

Select the Downloads tab.
Click on Disconnect Account.
Click Done. Do this on each account with this FI.

Quit Quicken.

Second, delete Quicken passwords from the Keychain.

Please click here to follow the steps.

Third, re-add the accounts

Go to Accounts > Add Account.
Type the name of the financial institution and make the appropriate selection.
Enter your login credentials and click Continue.
When Quicken has returned all accounts discovered for this FI, very carefully LINK each of the found accounts to the appropriate account you already have set up in Quicken.

Please let me know how it goes, or if you have any questions along the way.

Scott DS

Hello, I completed all of these steps and it still does not work.

Quicken Laura

Hi @Scott DS,

Thank you for taking the time to follow the troubleshooting steps provided.

Since the issue is still persisting, I recommend reaching out to Quicken Support directly for further assistance. They’ll be able to walk you through additional troubleshooting steps in real time and escalate the issue if needed.

You can find the Quicken Support phone number here: Support Home | Quicken. Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I apologize that I could not provide a more direct solution, but please don’t hesitate to reach out again if you have any other questions.