I'd like some remote help to dial in to my pc, archive old data and streamline downloads from bank/credit card firms.
Hello @mark.zorko,
Thank you for reaching out! If you'd like someone to walk you through archiving Quicken information and connecting financial institutions for download into Quicken, I recommend contacting Quicken Support directly by phone. They can't remotely control your computer, but they do have a screen share tool they can use to walk you through the process. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I hope this helps!
@mark.zorko Do NOT trust anyone, other than Q Support, who offers to help you. You have no way of knowing if they're scammers/thieves, or what.
Q Support, with your permission and assistance, can VIEW your screen … but they can't take any action … they can only view and instruct.
