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Quicken Connect login results in website not available (FDP-105) for E*Trade Bank

artcol

I have accounts in both E*Trade and E*Trade Bank. Bank uses Quicken Connect the other goes direct. I also have MFA enabled. On or about the 3rd of August Quicken stopped being able to download transactions. When going through the reestablishment of the connection Quicken is able to identify my accounts and obtain the current online balance. However transaction download is not working.

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download transactions

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Quicken Anja

Hello @artcol,

Thanks for reaching out!

For E*TRADE (Direct Connect)—Are you receiving any kind of error code and/or message, or does it appear successful, but nothing downloads?

As for E*Trade Bank—The error you’re encountering (FDP-105) typically indicates that Quicken is temporarily unable to connect to the bank’s servers for downloading transactions. This doesn’t necessarily mean the bank’s website is down for normal use, but rather that the servers Quicken relies on are unavailable or blocking the connection.

This can happen due to things like:

Temporary outages or maintenance on the bank’s side
Changes to the bank’s website (which may apply here with the move to bank.in)
High traffic or security restrictions preventing aggregation access

What to try:

Since we do not have any open Alerts on this issue, please wait 24–48 hours and try connecting again
Since this started after the bank’s domain change, it may take some time for connectivity to be updated on the backend

If the issue continues for more than a few days, we recommend reaching out to Quicken Support directly so they can further investigate and, if needed, escalate the issue.

In the meantime, you may need to manually enter transactions to keep your register up to date.

Thank you!

CHE

Having the same issue w/ Etrade

Quicken Kristina

Hello @CHE,

Thank you for letting us know you're also encountering this issue. To troubleshoot, please follow the steps that @Quicken Anja shared earlier:

https://community.quicken.com/discussion/comment/20563868#Comment_20563868

I hope this helps!

Andrew B

Me too. Last transaction downloaded was July 5 2026; it has been failing daily since then. I can disconnect and reconnect successfully - it finds the account - but then can't connect to it to see anything. (I have tried all of your troubleshooting steps, thanks.)

FI_WEBSITE_UNAVAILABLE (FDP-105)

Website is not available

Channel: FDP_DEFAULT

Internal ID: 547004256491422208

Type: QCS FI Login

WCC Code: CC-505

Quicken Kristina

Hello @Andrew B,

Thank you for letting us know you're also seeing this issue. Since you've already done the troubleshooting, and the issue isn't resolved, please contact Quicken Support directly for further assistance. They have access to tools we can't access on the Community, and they can escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

Hello All,

I have also forwarded this issue to the proper channels for further investigation. To help with the investigation, please navigate to Help>Report a Problem and send a problem report with log files attached.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

Please post to this discussion to notify us once the problem report has been sent.

Thank you!

(CTP-17822)

SleepyTime

I just uploaded the logs for the same issue.

MCKJ

Same Issue here — has been on and off for the past week but would eventually connect. As of today, no connection attempt has been successful.

Quicken Laura

Hi @SleepyTime & @MCKJ,

Thank you both for chiming in. I'll make sure your log files are attached to the open case for further review by our teams.

Thank you for your continued cooperation!

(CTP-17822)

Norm Bartlett

Using Quicken Classic Premier on Mac, I have not been able to connect to etrade for the past 5 days. How long do these things typically last? I have not yet tried disconnecting / reconnecting accounts, but the transactions are starting to pile up. Any advice?

Quicken Laura

Hi @Norm Bartlett,

I've merged your post into the existing discussion, as it appears to be the same issue currently being tracked.

To help our teams investigate further, I'd appreciate it if you could submit your logs so we can forward them to the appropriate team for review.

Please follow the instructions provided by @Quicken Kristina below to submit a problem report with your log files attached.

https://community.quicken.com/discussion/comment/20564201#Comment_20564201

Once submitted, please let me know. I look forward to your response!

(CTP-17822)

squarenerd

Same issue here, just went through all the support steps. Leaving this comment in order to get notified of any updates.

BJWalsh

same issue - cannot connect to Etrade Bank - I have disconnected, and tried to set up from scratch - sometimes I get past the first error (FDP-105), and it sees the account, but then it times out or gets an error when pulling the data.

Quicken Kristina

Hello @squarenerd,

Thank you for letting us know you're also seeing this issue and for sending a problem report with log files attached. It will help our teams investigate the issue!

Hello @BJWalsh,

Thank you for letting us know you're encountering this issue. To contribute to the investigation, please navigate to Help>Report a Problem and send a problem report with log files attached.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

Please post to this discussion to notify us once the problem report has been sent.

Thank you!

(CTP-17822)